Tue–Sun, 5–11pm · Closed Mondays 014-800 0543 Sijangkang, Telok Panglima Garang
Route 5 Privacy Notice

Privacy Policy

This Privacy Policy explains how Route 5 Sijangkang collects, uses, and protects information when you use our website or contact form.

Last updated: 9 August 2026

Contact Form Data

We collect the name, email, mobile number, and message you submit through our contact form to respond to your enquiry, reservation, or catering request.

No Data Sale

We never sell your personal information to third parties, and we do not use it for anything beyond replying to you.

Your Control

You can request access to, correction of, or deletion of your information at any time by emailing us.

1. Information We Collect

When you use our contact form, we collect the information you provide directly: your name, email address, mobile number, the reason for your enquiry, a subject line, and your message.

  • Contact details you submit, such as name, email, and mobile number.
  • The content of your message, including the reason for your enquiry (general, reservation, catering, feedback, or others).
  • Basic technical information such as browser type and pages visited, used only to keep the site running smoothly.
  • Your selected language (English or Bahasa Melayu), stored in your browser session so the site remembers your preference.

2. How We Use Your Information

We use the information you submit solely to respond to your enquiry — whether that's answering a question, confirming a reservation, discussing a catering order, or following up on feedback.

We do not use your contact form submissions for marketing, advertising, or any purpose beyond replying to you.

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. Your message is only seen by the Route 5 team responsible for handling enquiries.

4. Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You may request access to, correction of, or deletion of the personal information you've submitted to us at any time.

  • Ask what information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information from our records.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at route5.sijangkang@gmail.com or WhatsApp 014-800 0543.